May 26, 2009

How do I report a problem with your Web site?

If you are experiencing a problem with the Web site, please email Please be prepared to provide the following information:

  • An exact description of the problem, including the URL where it occurs
  • Information on which Web browser and version you are using
  • Details about your computer (operating system, connection speed)
  • Information on whether the problem is unique to your computer, or occurs on a number of computers at your institution (if you know)

Please understand that without a detailed explanation of the problem, it is unlikely that we will be able to resolve the matter.