Jul 26, 2010

I attempted to download a study and saw a message that I "had no saved files." Why can't I download the files?

This error can occur in the following situations:

  1. You may have double-clicked the download icon on the previous page. In this case, the first click should have offered you the chance to download your files and, consequently, cleared your saved files. The second click generated this error message. In spite of the error message, the files were probably successfully downloaded. If not, please try again without double-clicking.

  2. You are attempting to download member-only data and are not flagged as being part of a member institution, and this study is atypical in terms of how the documentation files are archived. On the study home page, you should have seen a note under "Access Notes" that stated, "These data are available only to users at ICPSR member institutions; you are not at a member institution. Thus you may only download the documentation files." You will need to use the "Download documentation files" option.

If you believe you received this message in error, please contact web-support@icpsr.umich.edu.